Privacy Policy

2. How We Use Your Information

We use personal information for legitimate business, communication and service-related purposes, including:

• Responding to enquiries and consultation requests.
• Discussing hospital and healthcare infrastructure projects.
• Preparing proposals and project discussions.
• Providing information about our services.
• Communicating with prospective and existing clients.
• Coordinating project-related communications.
• Improving website functionality and user experience.
• Maintaining website security and preventing misuse.
• Maintaining appropriate business records.
• Complying with applicable legal obligations.

3. Cookies & Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand website traffic, analyse performance and improve your browsing experience.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Where third-party analytics or similar technologies are used, their processing may also be subject to the respective provider's privacy practices and terms.

4. Information Sharing & Disclosure

CliniCity does not sell, rent or trade personal information to third parties for their independent marketing purposes.

We may share personal information where reasonably necessary with trusted service providers, technology providers, professional advisors, contractors or other authorised parties who support our business operations or services.

Information may also be disclosed where required or permitted by applicable law, including lawful requests from government authorities, courts, regulators or law enforcement agencies.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes and complying with applicable legal or contractual obligations.

When personal information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise or securely dispose of it, subject to applicable law.

6. Data Security

CliniCity takes reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction.

However, no method of internet transmission, electronic storage or online communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or through our website.

7. Third-Party Websites & Services

Our website may contain links to third-party websites, platforms, tools or services for convenience or additional information.

These third-party services operate independently from CliniCity and may have their own privacy policies, terms and data practices. CliniCity is not responsible for the privacy practices, security, content or availability of external websites or services.

We encourage you to review the applicable privacy policies before submitting personal information to third-party websites or services.

8. Your Privacy Rights

Subject to applicable law and the circumstances of the processing, you may have rights relating to your personal information, including the ability to:

• Request access to personal information held about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal information where legally permitted.
• Withdraw consent where processing is based on consent.
• Raise a privacy-related complaint or grievance.

Requests may be subject to applicable legal requirements, verification procedures and legitimate exceptions.

9. Healthcare & Sensitive Information

CliniCity provides healthcare infrastructure, planning, consulting and related professional services. Our website is not intended to collect medical records, clinical histories, diagnostic reports or other sensitive health information through ordinary enquiry forms.

Please avoid submitting confidential medical, financial or other sensitive information through general website enquiry forms unless it is necessary for your specific interaction with CliniCity.

Where sensitive or confidential information is legitimately provided, CliniCity will handle it in accordance with applicable law and appropriate security practices.

10. Changes to This Privacy Policy

CliniCity may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, legal requirements or applicable regulations.

Any revisions will be published on this page along with an updated "Last Updated" date. We encourage visitors to review this Privacy Policy periodically.